Union Bank

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The Green Mountains

Online & Mobile Banking Upgrade

Details & Timeline

Our new Online and Mobile banking system is here. Customers can log in and resume normal banking transactions using all of the new features and functionality of the new system. The new mobile app (UB2GO) is now available to install using your smartphone, laptop, or tablet device.  To download the new app, search for Union Bank VT and New Hampshire at the Apple App store or Google Play  for Android. The new app  automatically updates when the automatic updates function is selected on your smartphone.

Video preview of Union Bank online banking demo

User Guides

Online Banking User Guide

Cash Management User Guide

Take These Steps to Ensure a Smooth Start in Our New Online Banking System

  1. First, make sure that we have your most recent contact information — especially your email address and phone numbers. This information is crucial for us to deliver the one-time-passcode needed to access the new system the first time or in the future when using an unfamiliar device or browser.
  2. To log into the new system for the first time, you will use your current Username and the secure numeric passcode that we send you. You’ll then be asked to establish a password for the new system.
  3. If you currently use auto-fill in your web browser to input your username when signing-in to our existing online banking system, please make note of it to use when signing into the new system for the first time.
  4. Once logged into the new system, be sure to: – Verify all your accounts appear correctly in your accounts summary page. – Confirm all your recurring transfers and Bill Pay information
  5. The new Online Banking experience offers many innovative features. It will require the latest version of your preferred web browser to function at its best. Browser Requirements
  6. Be sure to download our new mobile or tablet app (Apple & Android) on March 13th or after to enjoy the new features.

 Quicken/QuickBooks Users – Important Information

If you are a Quicken or QuickBooks user, please be sure to download your latest transactions on March 9th or 10th. To continue using Quicken after the conversion, you will need to complete an account deactivation and reactivation process. Documents explaining that process are available on our main Quicken/QuickBooks page or call our Customer Care Team at 888.879.0008.

We’re Here to Help

If you have any questions  contact our Customer Care Team, or stop by your nearest Union Bank branch location and talk to one of our staff.

To further assist customers during the transition, we are providing an additional layer of customer support beyond our normal Customer Care Team hours. Additional support begins March 13 and ends March 24:

Contact Us: 1.888.879.0008

We are Excited to Offer These Enhancements to Provide You with a New Seamless Online Banking Experience

Thanks  for choosing Union Bank. We hope you’ll enjoy the great features and benefits of our new digital banking system.