Privacy Notice and Website Privacy Statement
Effective Date: 8/14/2026
1. Overview
Union Bank of Vermont & New Hampshire (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Website Privacy Policy explains how we collect, use, and safeguard information obtained from visitors to our website and related digital services (collectively, the “Site”).
This Website Privacy Policy supplements, and does not replace, our Consumer Privacy Notice provided under the Gramm-Leach-Bliley Act (GLBA).
2. Information We Collect
We may collect the following categories of information when you visit or use our Site:
a. Information You Provide
- Name, address, email address, phone number
- Information submitted through forms, applications, or inquiries
- Any other information you voluntarily provide
b. Automatically Collected Information
Financial institutions commonly collect both personal and usage data when users interact with their websites and services, including:
- Internet Protocol (IP) address
- Browser type, device information, and operating system
- Pages visited, referring URLs, and usage activity
- Date and time of visits
3. How We Use Information
We may use the information we collect to:
- Operate, maintain, and improve the Site
- Respond to inquiries and provide requested information
- Maintain security and prevent fraud
- Analyze usage trends and improve user experience
- Comply with legal and regulatory obligations
4. How We Share Information
We do not sell personal information to third parties. We may share information:
- With service providers who perform services on our behalf
- To comply with legal obligations or requests
- To protect the rights, safety, or property of the bank or others
- As otherwise permitted under applicable law
Federal law requires financial institutions to disclose how personal information is shared and provide certain optout rights where applicable.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, improve performance, and understand how visitors interact with the Site. Cookies are small text files stored on your device that help websites recognize your browser and remember information about your visit.
Types of Cookies We Use
- Strictly Necessary Cookies – enable core functionality and security
- Performance/Analytics Cookies – help us understand usage and improve the Site
- Functional Cookies – remember user preferences
- Marketing Cookies – measure advertising effectiveness
Cookie Management
You may manage cookies through:
- Our cookie preferences tool
Your browser settings
Disabling certain cookies may limit website functionality.
6. Third Party Services
We may use third party vendors (e.g., analytics tools) to support Site operations. These providers may collect information in accordance with their own privacy policies and contractual obligations.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information.
Financial institutions are required to safeguard consumer information under federal law, including GLBA.
8. Data Retention
We retain information for as long as necessary, consistent with applicable banking laws and record retention requirementsto:
- Fulfill the purposes outlined in this Policy
- Comply with legal and regulatory obligations
9. Children’s Privacy
Union Bank is committed to protecting the privacy of children. This Children’s Online Privacy Statement describes how we address information that may be collected through our website from children under the age of 13.
Our Website Is Not Directed to Children
Union Bank’s website and online services are intended for a general audience and are not directed to children under 13 years of age. We do not knowingly solicit, collect, use, or disclose personal information from children under 13 through our website. The Children’s Online Privacy Protection Act (COPPA) requires special protections for children’s personal information, and Union Bank is committed to complying with applicable requirements.
Information We May Receive
If a child under 13 contacts Union Bank through our website, we may receive the information provided, such as a name, email address, mailing address, telephone number, or other details.
We use such information only as reasonably necessary to respond to the inquiry, request, or communication and to maintain appropriate records as required by law, regulation, or business necessity.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Support website functionality and security;
- Improve website performance and user experience;
- Understand how visitors use our website; and
- Maintain compatibility with visitors’ devices and browsers.
These technologies are not used to knowingly collect personal information from children under 13 years of age.
Information Sharing
Union Bank does not knowingly collect personal information from children under 13 for marketing purposes or sell, share, or disclose children’s personal information to third parties except as necessary to:
- Respond to a request or inquiry;
- Comply with legal or regulatory obligations; or
- Protect the rights, safety, security, and integrity of Union Bank, its customers, or the public.
Parent and Guardian Rights
If a parent or legal guardian believes that a child under 13 has provided personal information to Union Bank through our website, the parent or guardian may contact us. Upon request, and subject to applicable legal and regulatory requirements, Union Bank will take reasonable steps to review the information and, where appropriate, delete it.
Additional Information
For more information about children’s online privacy protections, please visit the Federal Trade Commission’s website at www.ftc.gov.
Contact Us
If you have questions regarding this Children’s Online Privacy Statement, please contact:
Union Bank, Risk Department
P.O. Box 667
Morrisville, VT 05661-0667
Phone: 802-888-6600
10. Your Privacy Choices
Depending on applicable law, you may have rights to:
- Request access to personal information
- Request correction or deletion
- Limit certain sharing or uses
For California residents, additional rights may apply under the California Consumer Privacy Act (CCPA/CPRA).
11. External Links
The Site may contain links to third party websites. We are not responsible for the privacy practices of those sites.
12. Changes to This Policy
We may update this Policy periodically. Changes will be reflected by the updated
effective date.
13. Contact Us
If you have questions about this Policy, please contact:
Union Bank
20 Lower Main Street
Morrisville, VT, 05611
802-753-4343
[email protected]
Cookie Notice (Companion Page or Section)
Overview
This Cookie Notice explains how Union Bank uses cookies and similar technologies on our Site.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help
recognize your device, maintain sessions, and improve usability.
Types of Cookies We Use
Strictly Necessary
Required for website operation and security.
Performance / Analytics
Help us understand how visitors use the Site and improve design and functionality.
Functional
Remember preferences such as region or settings.
Marketing
Measure marketing effectiveness or deliver relevant content.
Third Party Cookies
Some cookies may be placed by third party service providers acting on our behalf. These parties are contractually limited in how they use information.
Duration of Cookies
Cookies may be:
- Session cookies – expire when you close your browser
- Persistent cookies – remain until deleted or expire automatically
Managing Cookies
You can:
- Accept or reject nonessential cookies through our consent tool
- Adjust your browser settings to block or delete cookies
Please note that disabling certain cookies may affect Site functionality.
Changes to This Notice
We may update this Cookie Notice from time to time.
Contact Information
For questions regarding our use of cookies, contact us at: 802.888.0969