Union Bank

Preventing Fraud

Five Best Practices for Safeguarding Against Ransomware Attacks:


Scammers Await the American Rescue Plan Act

As part of the American Rescue Plan Act, eligible families will get monthly payments from the government from July 15 through December 2021. The Internal Revenue Service (IRS) will send these monthly payments directly to people through direct deposit, paper checks, or debit cards. This inevitably leads to fraud scams targeting your customers. Institutions should begin updating their loss prevention plans to look for suspicious activity and by notifying customers that:


Stay Ahead of the Scam- Call Spoofing

Call spoofing is a tactic used by criminals to make a fraudulent call appear legitimate.  These scammers transmit text to your caller ID making it look like your bank, the government, or a trusted company is calling.  So how do you stay ahead of the scam?

If you are unsure about the legitimacy of a phone call that appears to be coming from Union Bank, hang up immediately and call your local branch or our Customer Care Team at 800.753.4343.


Scammers are always finding new ways to exploit victims. These basic precautions can help keep you from becoming a victim of fraud:


Union Bank will NEVER solicit your personal information via email, text message or telephone call. If you receive an email or text asking for personal information regarding passwords, accounts etc., simply delete it. If you receive a suspicious communication from us, please let us know immediately.

Preventing Fraud Tips PDF

Related Resources

Notice: You are accessing the site with a version of a browser that is unsupported and not secure. Please update your browser to ensure the security of your online banking.

Supported browsers include: Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari 9 or later.