One simple fact can protect your from most banking scams:
Never share your PIN (Personal Identification Number) or password with someone calling or texting you.
Union Bank does contact customers about potentially fraudulent activity, but we will NEVER ask you to share your one- time passcode, PIN, password or login information in an unsolicited phone call or text message.
Criminals are working to steal from customers nationwide, using fake caller IDs claiming to be the recipient’s bank.
If you suspect a scam or fraud, call us at 800.753.4343. Your security is of the utmost importance to us.
How Scams Work and How You Can Stay Safe
Scammers text or call people and claim to be a bank representative
If you receive a call from someone claiming to be a Union Bank representative and you are suspicious, hang up and call the number listed on our official website: 800.753.4343
Tip: Scammers can make it look like they are calling from any number and often tell people to Google the number they are calling from to prove they are legitimate. Union Bank will never do this.
Scammers will ask for your banking PIN, account login, driver’s license number and other information.
Union Bank does contact customers about potential fraudulent activity, but we will NEVER ask you for your one-time passcode, PIN, password or login information in an unsolicited call or text.
With your PIN, scammers can access your money. They often flood you with emails and text messages to distract you from real Union Bank fraud alerts.
Stay mindful of these tips and remember no one should ever call or text you to make an account change or provide personal information.